*We look forward to your stay at Sisters Bunkhouse. Please be sure to familiarize yourself with Sisters Bunkhouse policies to make your stay as pleasant as possible. These policies form a contract between you and Sisters Bunkhouse LLC when you book a stay.*
Prepayment: Payment in full is required at the time of booking. A valid credit card will be required to hold the reservation.
Cancellation Period: As a small, family-run business, and given our limited number of rooms, a cancellation affects us greatly. In the unfortunate event that you must cancel your reservation, our cancellation policy is as follows:
1) Most of the time: a notice of 14 days is required to refund your reservation payment, less a $25 cancellation fee.
2) For certain holidays and special events: a notice of 60 days is required to refund your reservation payment, less a $25 cancellation fee.
If you provide notice of cancellation within the cancellation period, i.e. if you need to cancel last minute, call us (541-588-6122). While a refund of your payment is not guaranteed, communication is everything! We understand life happens.
Check-In/Check-Out Times: Our preferred check-in time is any time between 4pm and 8pm and check-out time is 11am. Early check-ins may be considered with advanced notice. Likewise, if you require a later check-out, please make arrangements with us in advance. In addition, if you aren’t able to arrive by 8pm, please let us know. If you do not notify us by 8pm on the day of arrival, it may result in your booking being cancelled without refund. We recognize travel schedules have variability, and there will be exceptions. Please call us (541-588-6122) if you believe you will have timing issues.
Rooms: Our rooms, each with one queen bed, accommodate a maximum of two guests. Our rooms are for registered guests only. If you have a guest(s) that would enjoy a brief visit or tour, that is okay, but we politely request that you do not invite your guest(s) in to stay for longer than two (2) hours. In addition, we don't allow sporting equipment of any kind in the rooms. We have spaces to accommodate...just ask.
Fire Sprinklers & Light Fixtures: Do not hang items from the fire sprinkler pipes and light fixtures.
Smoking: Sisters Bunkhouse is a smoke-free property (indoors and out). If you must smoke, please do so at least 20 feet away from any doors or windows. Also, please don't throw your butts on the ground and please don't bring them inside. If it is determined that a guest has violated the Bunkhouse policy, we reserve the right to charge the credit card on file to cover the cost of deep cleaning and/or replacing the linens, upholstered furniture, window treatments, and carpet.
Pets: Dogs are welcome at Sisters Bunkhouse, but other pets are not. We’ve never had a dog that smoked inside, played the TV too loud, or stole our towels…so most dogs are excellent guests. However, there are a few things that you (the owner) must abide by when staying at Sisters Bunkhouse with your canine companion. You should not leave your dog unattended (inside or outside) at any time. Dogs must be kept on a leash when in the common space. Please use the dog blanket provided to allow your dog to sleep on the floor and keep your pet off the furniture. There is a non-refundable $50 fee per night for guests with pets. There is a minimum $250 charge for any pet that is not registered. You are liable for all damages, including pet stains, caused by pets.
General Policy and Damages: Sisters Bunkhouse reserves the right to refuse service or accommodation and may remove any person that acts in a disorderly manner. Damage to Sisters Bunkhouse or property, including but not limited to guest rooms, fixtures, furnishings, artwork, decor or linens will result in a charge of 120% of fair replacement value.
Lost or Stolen Property: Sisters Bunkhouse is not responsible for any lost or stolen items. Secure all valuable items in your room.
Minors: Minors who are under 14 years old are not allowed to stay overnight in a room unless an adult also stays in the same room overnight. Minors (anyone under age 18) may not make reservations at Sisters Bunkhouse. Minors are not permitted unsupervised in rooms. In the event any minor is permitted to stay in a room (overnight or otherwise) without adult supervision, you agree to hold harmless, waive, release, and discharge Sisters Bunkhouse LLC, it's employees, owners, agents, and managers (the "released parties") from all liability, damages, and claims (including ordinary negligence) arising from the minor's stay unless such damages result from the grossly negligent or willful misconduct of such released parties. You agree to indemnify and defend the release parties against liability and claims arising from damage to property or person arising from a minor's unaccompanied stay.
Prevailing Lodging Tax: All reservations are subject to the state of Oregon's prevailing lodging tax requirements. The current rate is 10.49% (8.99% to the city and 1.5% to the state).
Terms & Privacy: We need to gather the following information to process your booking: Name, Credit Card, Billing Address for Credit Card, Telephone and/or Email. We gather your email only so we can send you the reservation confirmation, a "welcome" letter, a "thank you" letter, and extremely occasionally, a letter explaining what we're up to. We won't share your email with anyone else!
Vacation Occupancy: You are reserving one or more of our rooms for a period not to exceed 45 days for vacation purposes only, not as a residence, and you certify that you are not using Sisters Bunkhouse as a principal residence.
Promise to Comply with the above Terms/Policies: By submitting a reservation request to Sisters Bunkhouse, you are offering to enter into a contract with Sisters Bunkhouse that includes the above terms and policies.
All policies above are subject to change and the policies in force when you book are binding. Policies stated above were last reviewed 11/26/21.