SISTERS BUNKHOUSE POLICIES
We look forward to your stay at Sisters Bunkhouse. Please be sure to familiarize yourself with our policies to make sure your stay is as pleasant as possible. When you make a reservation online, you are deemed to have agreed to all our terms and conditions.
Advanced Deposit: A deposit in the amount of 50% of the stay is required at the time of booking. A valid credit card will be required to hold the reservation. The remaining 50% will be charged the day of arrival.
Post COVID-19 Cancellation Policy: In light of the uncertainty re: public health, we don't want you to visit Sisters if you aren't feeling well and/or exhibiting signs of COVID-19, i.e. fever, cough, sore throat. So instead of losing your deposit, even if you have to cancel the day before, we will issue you a credit towards a future stay. Of course, as much notice as possible is very appreciated! 10 days is required to refund the advanced deposit for individual rooms. A 30-day cancellation notice is required to refund the advanced deposit for whole Bunkhouse bookings.
Check-In/Check-Out Times: Our preferred check-in time is any time between 4pm and 7pm and check-out time is 11am. Early check-ins may be considered with advanced notice. Likewise, if you require a later check-out, please make arrangements with us in advance. In addition, if you aren’t able to arrive by 7pm, please let us know. We won’t check people in later than 8pm as a courtesy (noise control) to our other guests. If you do not notify us by 8pm on the day of arrival, it may result in your booking being cancelled without refund. We recognize travel schedules have variability, and there will be exceptions. Please call us if you believe you will have timing issues. Communication is EVERYTHING!
Rooms: Our rooms, each with one queen bed, accommodate a maximum of two guests. We don’t have extra beds for the rooms. Our rooms are for registered guests only. If you have a guest(s) that would enjoy a brief visit and/or tour, that is okay, but we politely request that you do not invite your guest(s) in to stay for a while. In addition, we don't allow sporting equipment of any kind in the rooms. We can accommodate...just ask.
Fire Sprinklers & Light Fixtures: Please don’t hang items from the fire sprinkler pipes and light fixtures.
Smoking: Sisters Bunkhouse is a smoke-free property (indoors and out). If you must smoke, please do so at least 20 feet away from any doors or windows. Also, please don’t throw your butts on the ground and please don’t bring them inside. If it is determined that a guest has violated the Bunkhouse policy, we reserve the right to charge the credit card on file to cover the cost of deep cleaning and/or replacing the linens, upholstered furniture, window treatments, and carpet.
Pets: Although the innkeepers love animals, out of respect for all of our guests, Sisters Bunkhouse does not allow animals (other than service animals) inside.
Children: Our rooms do not accommodate more than two people. Although guests with young children are welcome at the Bunkhouse, we cater primarily to individuals and couples.
General Policy and Damages: Sisters Bunkhouse reserves the right to refuse service or accommodation and may remove any person who acts in a disorderly manner. Damage to Sisters Bunkhouse or property, including but not limited to guest rooms, fixtures, furnishings, artwork, decor or linens will result in a charge of 120% of fair replacement value. In addition, Sisters Bunkhouse is not responsible for any lost or stolen items.
Quiet Hours: For the comfort of all our guests, we observe quiet hours from 9pm to 9am.
Prevailing Lodging Tax: All reservations are subject to the state of Oregon’s prevailing lodging tax requirements. The current rate is 10.79% (8.99% to the city and 1.8% to the state).
All policies above are subject to change and in the case of discrepancies the policy in effect at the Bunkhouse will prevail. Policies stated above were last reviewed 5/16/20.
Advanced Deposit: A deposit in the amount of 50% of the stay is required at the time of booking. A valid credit card will be required to hold the reservation. The remaining 50% will be charged the day of arrival.
Post COVID-19 Cancellation Policy: In light of the uncertainty re: public health, we don't want you to visit Sisters if you aren't feeling well and/or exhibiting signs of COVID-19, i.e. fever, cough, sore throat. So instead of losing your deposit, even if you have to cancel the day before, we will issue you a credit towards a future stay. Of course, as much notice as possible is very appreciated! 10 days is required to refund the advanced deposit for individual rooms. A 30-day cancellation notice is required to refund the advanced deposit for whole Bunkhouse bookings.
Check-In/Check-Out Times: Our preferred check-in time is any time between 4pm and 7pm and check-out time is 11am. Early check-ins may be considered with advanced notice. Likewise, if you require a later check-out, please make arrangements with us in advance. In addition, if you aren’t able to arrive by 7pm, please let us know. We won’t check people in later than 8pm as a courtesy (noise control) to our other guests. If you do not notify us by 8pm on the day of arrival, it may result in your booking being cancelled without refund. We recognize travel schedules have variability, and there will be exceptions. Please call us if you believe you will have timing issues. Communication is EVERYTHING!
Rooms: Our rooms, each with one queen bed, accommodate a maximum of two guests. We don’t have extra beds for the rooms. Our rooms are for registered guests only. If you have a guest(s) that would enjoy a brief visit and/or tour, that is okay, but we politely request that you do not invite your guest(s) in to stay for a while. In addition, we don't allow sporting equipment of any kind in the rooms. We can accommodate...just ask.
Fire Sprinklers & Light Fixtures: Please don’t hang items from the fire sprinkler pipes and light fixtures.
Smoking: Sisters Bunkhouse is a smoke-free property (indoors and out). If you must smoke, please do so at least 20 feet away from any doors or windows. Also, please don’t throw your butts on the ground and please don’t bring them inside. If it is determined that a guest has violated the Bunkhouse policy, we reserve the right to charge the credit card on file to cover the cost of deep cleaning and/or replacing the linens, upholstered furniture, window treatments, and carpet.
Pets: Although the innkeepers love animals, out of respect for all of our guests, Sisters Bunkhouse does not allow animals (other than service animals) inside.
Children: Our rooms do not accommodate more than two people. Although guests with young children are welcome at the Bunkhouse, we cater primarily to individuals and couples.
General Policy and Damages: Sisters Bunkhouse reserves the right to refuse service or accommodation and may remove any person who acts in a disorderly manner. Damage to Sisters Bunkhouse or property, including but not limited to guest rooms, fixtures, furnishings, artwork, decor or linens will result in a charge of 120% of fair replacement value. In addition, Sisters Bunkhouse is not responsible for any lost or stolen items.
Quiet Hours: For the comfort of all our guests, we observe quiet hours from 9pm to 9am.
Prevailing Lodging Tax: All reservations are subject to the state of Oregon’s prevailing lodging tax requirements. The current rate is 10.79% (8.99% to the city and 1.8% to the state).
All policies above are subject to change and in the case of discrepancies the policy in effect at the Bunkhouse will prevail. Policies stated above were last reviewed 5/16/20.