SISTERS BUNKHOUSE POLICIES
We look forward to your stay at Sisters Bunkhouse. Please be sure to familiarize yourself with our policies to make sure your stay is as pleasant as possible. When you make a reservation online, you are deemed to have agreed to all our terms and conditions.
Advanced Deposit: A deposit in the amount of 50% of the stay is required at the time of booking. A valid credit card will be required to hold the reservation. The remaining 50% will be charged the day of arrival.
Cancellation Policy: We really don’t like charging a cancellation fee. However, as a small, family-run business, and given our limited number of rooms, a cancellation affects us greatly. In the unfortunate event that you must change or cancel any or part of your reservation, a notice of 10 days or greater is required to refund the advanced deposit. A 30-day cancellation notice is required for whole Bunkhouse bookings and for Special Events.
Check-In/Check-Out Times: Our preferred check-in time is any time between 3pm and 8pm and check-out time is 11am. Early check-ins may be considered with advanced notice. Likewise if you require a later check-out, please make arrangements with us in advance. In addition, if you aren’t able to arrive by 8pm, please let us know. We won’t check people in later than 9pm as a courtesy (noise control) to our other guests. If you do not notify us by 8pm on the day of arrival, it may result in your booking being cancelled without refund. However, we recognize travel schedules have variability, and there will be exceptions. Please call us if you believe you will have timing issues. Communication is EVERYTHING!
Smoking: SISTERS BUNKHOUSE is a smoke-free environment. We reserve the right to charge the credit card on file a $250 fee to cover the cost of deep cleaning and/or replacing the linens, upholstered furniture, window treatments, and carpet, if it is determined that a guest has violated the Bunkhouse policy.
Pets: Although the innkeepers love animals, and have a little dog of their own (Jack), out of respect for all of our guests, the Bunkhouse does not allow animals (other than service animals) inside. Jack stays in the innkeepers’ space. He may on occasion walk through the common areas of the Bunkhouse, but he is not allowed to enter guest rooms.
Children: All rooms are based on single or double occupancy. Our rooms do not accommodate more than two people. Although guests with young children are welcome at the Bunkhouse, we cater primarily to individuals and couples.
General Policies and Damages: The Bunkhouse reserves the right to refuse service or accommodation and may remove any person who acts in a disorderly manner. In addition, Sisters Bunkhouse is not responsible for any lost or stolen items. Damage to the Bunkhouse or property, including but not limited to guest rooms, fixtures, furnishings, artwork, decor or linens will result in a charge of 120% of fair replacement value or necessary cleaning.
Prevailing Lodging Tax: All reservations are subject to the state of Oregon’s prevailing lodging tax requirements. The current rate is 10.79% (8.99% to the city and 1.8% to the state).
Privacy Policy: We consider the privacy of our guests a serious responsibility. We will not share your information with anyone else. We collect only the personal information necessary to handle your booking and to communicate with you about your stay. We may use your billing address to send you a Christmas card. Please be aware the online booking accessible on our website is provided by ResNexus and we do not control the privacy policy of ResNexus. If you would like to refer to their privacy policy, please click on the “Book Online” tab, then scroll to the bottom of the page and click on the “Privacy & Security” link. If you have any questions about this policy, please contact us.
Terms & Conditions: (Use of Website) You may view the Sisters Bunkhouse website without disclosing any personal information. However, anonymous statistics about visits to the site may be tracked for the purposes of better understanding our potential clientele and continually improving our service to them.
All policies above are subject to change and in the case of discrepancies the policies in effect at the Bunkhouse will prevail. Policies stated above were last reviewed 11/14/17.
Advanced Deposit: A deposit in the amount of 50% of the stay is required at the time of booking. A valid credit card will be required to hold the reservation. The remaining 50% will be charged the day of arrival.
Cancellation Policy: We really don’t like charging a cancellation fee. However, as a small, family-run business, and given our limited number of rooms, a cancellation affects us greatly. In the unfortunate event that you must change or cancel any or part of your reservation, a notice of 10 days or greater is required to refund the advanced deposit. A 30-day cancellation notice is required for whole Bunkhouse bookings and for Special Events.
Check-In/Check-Out Times: Our preferred check-in time is any time between 3pm and 8pm and check-out time is 11am. Early check-ins may be considered with advanced notice. Likewise if you require a later check-out, please make arrangements with us in advance. In addition, if you aren’t able to arrive by 8pm, please let us know. We won’t check people in later than 9pm as a courtesy (noise control) to our other guests. If you do not notify us by 8pm on the day of arrival, it may result in your booking being cancelled without refund. However, we recognize travel schedules have variability, and there will be exceptions. Please call us if you believe you will have timing issues. Communication is EVERYTHING!
Smoking: SISTERS BUNKHOUSE is a smoke-free environment. We reserve the right to charge the credit card on file a $250 fee to cover the cost of deep cleaning and/or replacing the linens, upholstered furniture, window treatments, and carpet, if it is determined that a guest has violated the Bunkhouse policy.
Pets: Although the innkeepers love animals, and have a little dog of their own (Jack), out of respect for all of our guests, the Bunkhouse does not allow animals (other than service animals) inside. Jack stays in the innkeepers’ space. He may on occasion walk through the common areas of the Bunkhouse, but he is not allowed to enter guest rooms.
Children: All rooms are based on single or double occupancy. Our rooms do not accommodate more than two people. Although guests with young children are welcome at the Bunkhouse, we cater primarily to individuals and couples.
General Policies and Damages: The Bunkhouse reserves the right to refuse service or accommodation and may remove any person who acts in a disorderly manner. In addition, Sisters Bunkhouse is not responsible for any lost or stolen items. Damage to the Bunkhouse or property, including but not limited to guest rooms, fixtures, furnishings, artwork, decor or linens will result in a charge of 120% of fair replacement value or necessary cleaning.
Prevailing Lodging Tax: All reservations are subject to the state of Oregon’s prevailing lodging tax requirements. The current rate is 10.79% (8.99% to the city and 1.8% to the state).
Privacy Policy: We consider the privacy of our guests a serious responsibility. We will not share your information with anyone else. We collect only the personal information necessary to handle your booking and to communicate with you about your stay. We may use your billing address to send you a Christmas card. Please be aware the online booking accessible on our website is provided by ResNexus and we do not control the privacy policy of ResNexus. If you would like to refer to their privacy policy, please click on the “Book Online” tab, then scroll to the bottom of the page and click on the “Privacy & Security” link. If you have any questions about this policy, please contact us.
Terms & Conditions: (Use of Website) You may view the Sisters Bunkhouse website without disclosing any personal information. However, anonymous statistics about visits to the site may be tracked for the purposes of better understanding our potential clientele and continually improving our service to them.
All policies above are subject to change and in the case of discrepancies the policies in effect at the Bunkhouse will prevail. Policies stated above were last reviewed 11/14/17.